Getting Started

How to change your access email

It is possible to change the access email to your Monocard profile and we will teach you how!

Updated on: February 19, 2025

If you have access to your Monocard profile

1. Go to 👉 Monocard Platform 👈;

2. Enter your registered email and password from activation;

3. On the left side of your editing panel, click on "Settings";

4. Enter the new desired email and "Change email";

5. You will receive a confirmation email for the change.

6- Confirm the change and the action will be successfully completed!

If you are unable to access your profile

Contact our contato@monocard.com.br for assistance.

Our individual support is available from Monday to Thursday from 8:00 AM to 6:00 PM and Friday from 8:00 AM to 5:00 PM through the following channels:

Information that may also help you:

How to change the profile name

Did this article not help you?

Contact our support team via website chat, WhatsApp, or email contato@monocard.com.br